To update your OnePlace Smart Wi-Fi Calendar, open Settings, then More, and tap Check for updates. Updates download on their own by default, but you install them yourself unless you turn on automatic installation.
Applies to: OnePlace Smart Wi-Fi Calendars, which use the Whale Framely app. Australia and New Zealand: 10.1" White (DCF10W), 15.6" White (DCF15W) and 21" White (DCF21W). Australia only: 10.1" Oak (DCF10WO) and 15.6" White 16GB (DCF15W-16GB).
Not for OnePlace or Jackson Frameo photo frames. They use the Frameo app: see Frames with the Frameo app.
This works on DCF10W, DCF10WO, DCF15W, DCF15W-16GB and DCF21W.
Check for an update
- Make sure the calendar is connected to Wi-Fi.
- On the calendar, open Settings, then More.
- Tap Check for updates.
- If an update is available, follow the steps on the screen to install it.
- Keep the calendar plugged in until it finishes.
Automatic updates
In Settings, then More, you can choose:
- Automatic download: on by default. New versions download as soon as they're found.
- Automatic installation: off by default. Turn it on to install updates as soon as they've downloaded.
During set-up
The calendar may ask to update when you first set it up. We recommend updating before you carry on.
Find your software version
Open Settings, then More, then About. You'll see the model, system version and other details. Have these ready if you chat with our team.
Still need help?
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