Use an email account, or sign in with Google, Apple ID or Facebook. A visitor account is temporary: if you delete or reset the app, the visitor account and its data are deleted, and visitor accounts can't sync calendars.
Applies to: OnePlace Smart Wi-Fi Calendars, which use the Whale Framely app. Australia and New Zealand: 10.1" White (DCF10W), 15.6" White (DCF15W) and 21" White (DCF21W). Australia only: 10.1" Oak (DCF10WO) and 15.6" White 16GB (DCF15W-16GB).
Not for OnePlace or Jackson Frameo photo frames. They use the Frameo app: see Frames with the Frameo app.
This applies to the Whale Framely app used with every OnePlace Smart Wi-Fi Calendar: DCF10W, DCF10WO, DCF15W, DCF15W-16GB and DCF21W.
The three ways to sign in
- Visitor account: quick to start, but nothing is kept in the cloud. Uninstalling or resetting the app deletes the account and everything in it. You can't sync Google, Outlook, iCloud or Yahoo calendars.
- Email account: your profile picture, nickname and linked calendars are kept in the cloud. Your data stays safe if you delete the app or change phones.
- Google, Apple ID or Facebook: works like an email account, using your existing login.
Changing phones
- Install the Whale Framely app on the new phone.
- Sign in with the same email, Google, Apple ID or Facebook account.
- Your calendar links and settings come back.
If you used a visitor account, you'll need to connect the calendar again with a new pairing code. See How do I connect the Whale Framely app to my OnePlace calendar?
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