A few simple habits keep your Jackson powerboards, chargers, adaptors and cable reels safe and working for years.
Every time you use it
- Check the plug, lead and casing for cracks, cuts, scorch marks or loose parts. Don't use it if anything is damaged.
- Keep the total load within the rating on the label.
- Don't plug one powerboard into another powerboard or double adaptor.
- Don't cover powerboards or chargers, or run leads under rugs or mats, where heat can build up.
- Unwind cable reels fully before use.
Cleaning
- Switch off and unplug at the wall.
- Wipe with a soft, dry cloth.
- Don't use water, sprays or cleaning products.
Storage
- Store in a cool, dry place, out of direct sun and away from children.
- Wind leads loosely. Don't wrap them tightly around the product. Rugged Plus powerboards come with a cord wrap, and Rugged Home boards have a hanging loop.
- Keep travel adaptors and Move Worldwide plugs in their carry case.
- Charge power banks every few months if you're not using them.
Safety first
If any Jackson power product sparks, smokes, smells like burning, overheats or is damaged, stop using it. If it's safe to do so, switch it off and unplug it at the wall. Don't open it or try to repair it. See My Jackson power product is sparking, smoking or overheating.
Warranty
Jackson power products come with a warranty. See What warranty do Jackson and OnePlace products have? and Can I return or cancel my order?
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