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How to Make a Backup of a Frame

Updated

Making a backup of your frame is easy! You will only need a compatible SD card.

Applies to: OnePlace and Jackson Frameo smart photo frames. These frames use the Frameo app.

  • 7" frames: OnePlace 7" Black, White, Oak and Dark Wood (DPF7001-B, DPF7001-W, DPF1097-16GB, DPF1097-DW); Jackson Frameo 7" Pink, Blue, White with Oak and White with Light Wood (DPF7001-PNK, DPF7001-BLU, DPF1097, DPF1097-LW)
  • 10.1" frames: OnePlace 10.1" White, Black, Oak, Rechargeable Battery, Boxy, Ambient Light, FHD Black Glass and Light Wood (DPF1098-16GB, DPF1099-16GB, DPF1011-16GB, DPF101BTW, DPF1060, DPF1023, DPF1003, DPF1000); Jackson Frameo 10.1" White, Black, White with Oak, White Groovy, Silver FHD and Clear (DPF1098, DPF1099, DPF1011, DPF1012-W, DPF1170, DPF1111)
  • 15.6" frames: OnePlace 15.6" Oak (DPF1156, DPF1156-16GB); Jackson Frameo 15" Oak (DPF1561)
  • 21.5" frames: OnePlace 21.5" FHD Black (DPF2151-32GB); Jackson Frameo 21.5" Black (DPF2150, DPF2151)

Not for OnePlace calendars (DCF models). They use the Whale Framely app: see Calendars with the Whale Framely app.

 

Note: Almost all frames have the following requirements for SD cards:

  • The maximum storage of the SD card should be 32GB or less
  • The format of the SD card should be FAT32 (most SD cards of this size are FAT32 by default) 

If you need to format your SD card to FAT32, here's a guide to do so.

 

 

How to Make a Backup to an SD Card

  1. Insert the SD card into the frame
  2. Go to Settings -> Backup and restore
  3. Tap “Backup frame to external storage (e.g. microSD card)”

The frame should now begin the backup of your photos and connections (this may take a few minutes depending on the number and size of the photos and videos).

 

backup_and_restore.png

 

Automatic Backup From SD-Card

From within the "Backup and restore" settings you can enable automatic backup if there is a compatible SD card inserted in the frame. If you enable it, your frame will automatically make a backup within 30 hours of you receiving new photos or making changes on your frame.

 

 

Use the Backup

To restore a frame from a backup, check out this article: How to Restore a Frame From a Backup.

 

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