A wireless network can use a captive portal instead of a regular Wi-Fi password. A captive portal is a type of log-in page for authentication, which may require a username and password combination.
Applies to: OnePlace and Jackson Frameo smart photo frames. These frames use the Frameo app.
- 7" frames: OnePlace 7" Black, White, Oak and Dark Wood (DPF7001-B, DPF7001-W, DPF1097-16GB, DPF1097-DW); Jackson Frameo 7" Pink, Blue, White with Oak and White with Light Wood (DPF7001-PNK, DPF7001-BLU, DPF1097, DPF1097-LW)
- 10.1" frames: OnePlace 10.1" White, Black, Oak, Rechargeable Battery, Boxy, Ambient Light, FHD Black Glass and Light Wood (DPF1098-16GB, DPF1099-16GB, DPF1011-16GB, DPF101BTW, DPF1060, DPF1023, DPF1003, DPF1000); Jackson Frameo 10.1" White, Black, White with Oak, White Groovy, Silver FHD and Clear (DPF1098, DPF1099, DPF1011, DPF1012-W, DPF1170, DPF1111)
- 15.6" frames: OnePlace 15.6" Oak (DPF1156, DPF1156-16GB); Jackson Frameo 15" Oak (DPF1561)
- 21.5" frames: OnePlace 21.5" FHD Black (DPF2151-32GB); Jackson Frameo 21.5" Black (DPF2150, DPF2151)
Not for OnePlace calendars (DCF models). They use the Whale Framely app: see Calendars with the Whale Framely app.
Captive portals are common for public Wi-Fis (e.g. airports, cafés, hotels etc.) and for guest Wi-Fis (e.g. in work places, nursing homes, assisted living facilities etc.)
Fortunately, it's super simple to connect the frame via a captive portal - here's a guide.
How to Connect the Frame to a Captive Portal:
- Open the Wi-Fi settings on your frame
- Find and tap the network
- Wait for the frame to connect
- Once connected, tap the Connection Status to login
- A browser will open and allow you to enter the necessary credentials. The browser will automatically close once a connection has been established.
Note: Login via a captive portal is only supported on unsecured networks.
If you're unsure whether the network is secured, simply look for the padlock icon. A secure network has a padlock, while an unsecured network does not