Note: Your frame may have certain requirements with regards to the technical specifications of the SD card. Almost all frames have the following requirements:
Applies to: OnePlace and Jackson Frameo smart photo frames. These frames use the Frameo app.
- 7" frames: OnePlace 7" Black, White, Oak and Dark Wood (DPF7001-B, DPF7001-W, DPF1097-16GB, DPF1097-DW); Jackson Frameo 7" Pink, Blue, White with Oak and White with Light Wood (DPF7001-PNK, DPF7001-BLU, DPF1097, DPF1097-LW)
- 10.1" frames: OnePlace 10.1" White, Black, Oak, Rechargeable Battery, Boxy, Ambient Light, FHD Black Glass and Light Wood (DPF1098-16GB, DPF1099-16GB, DPF1011-16GB, DPF101BTW, DPF1060, DPF1023, DPF1003, DPF1000); Jackson Frameo 10.1" White, Black, White with Oak, White Groovy, Silver FHD and Clear (DPF1098, DPF1099, DPF1011, DPF1012-W, DPF1170, DPF1111)
- 15.6" frames: OnePlace 15.6" Oak (DPF1156, DPF1156-16GB); Jackson Frameo 15" Oak (DPF1561)
- 21.5" frames: OnePlace 21.5" FHD Black (DPF2151-32GB); Jackson Frameo 21.5" Black (DPF2150, DPF2151)
Not for OnePlace calendars (DCF models). They use the Whale Framely app: see Calendars with the Whale Framely app.
- The maximum storage of the SD card should be 32GB or less
- The format of the SD card should be FAT32 (most SD cards of this size are FAT32 by default)
If you need to format your SD card to FAT32, here's a guide to do so.
You can import photos to your frame from an SD card using the import feature.
The frame currently supports the following image file formats: .jpg .jpeg .png .webp.
Import Photos
- Open the Settings on your frame.
- Press the “Manage photos” menu
- Press "Import photos"
- Tap to select the photos you want to import
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Note: Use the square icon in the top right corner to select or de-select all photos at once
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- When the photos have been selected, simply press the “Import” icon in the top right corner (the icon is a downward pointing arrow).
The frame will now begin to import the photos to the frame's storage (this may take a minute depending on the number of photos being imported).