Applies to: OnePlace and Jackson Frameo smart photo frames. These frames use the Frameo app.
- 7" frames: OnePlace 7" Black, White, Oak and Dark Wood (DPF7001-B, DPF7001-W, DPF1097-16GB, DPF1097-DW); Jackson Frameo 7" Pink, Blue, White with Oak and White with Light Wood (DPF7001-PNK, DPF7001-BLU, DPF1097, DPF1097-LW)
- 10.1" frames: OnePlace 10.1" White, Black, Oak, Rechargeable Battery, Boxy, Ambient Light, FHD Black Glass and Light Wood (DPF1098-16GB, DPF1099-16GB, DPF1011-16GB, DPF101BTW, DPF1060, DPF1023, DPF1003, DPF1000); Jackson Frameo 10.1" White, Black, White with Oak, White Groovy, Silver FHD and Clear (DPF1098, DPF1099, DPF1011, DPF1012-W, DPF1170, DPF1111)
- 15.6" frames: OnePlace 15.6" Oak (DPF1156, DPF1156-16GB); Jackson Frameo 15" Oak (DPF1561)
- 21.5" frames: OnePlace 21.5" FHD Black (DPF2151-32GB); Jackson Frameo 21.5" Black (DPF2150, DPF2151)
Not for OnePlace calendars (DCF models). They use the Whale Framely app: see Calendars with the Whale Framely app.
Supported Media File Formats
| Photos | Videos |
|---|---|
| JPEG | MP4 |
| JPG | 3GP |
| PNG | |
| WEBP |
Technical Recommendations For Imported Media
If you're converting your photos or videos to one of the supported file formats mentioned above, here are some technical recommendations to ensure a smooth and optimized experience.
Photo
To ensure efficient use of your frame's storage space, we recommend resizing your photos to fit your frame's resolution. If for example your frame has a display resolution of 1280x800, avoid importing images larger than that to prevent unnecessary storage consumption.
Video
Video recommendations vary slightly from frame to frame. Here's a table of recommendations depending on your frame's display size.
| 7" frame | 10.1" frame | 15.6" frame | |
| Video Length | 4 sec - 4:59 min | 4 sec - 4:59 min | 4 sec - 4:59 min |
| Video File Size | 1 - 125 MB | 1 - 125 MB | 1 - 125 MB |
| Video Resolution |
720p (1280 x 720) |
720p (1280 x 720) |
1080p (1920 x 1080) |
| Aspect Ratio | 16:9 | 16:9 | 16:9 |
| Frame Rate | 30 frames per second | 30 frames per second | 30 frames per second |
| Video Bitrate | 2 - 5 Mbps | 2 - 5 Mbps | 2 - 10 Mbps |
| Audio Bitrate | 96 Kbps | 96 Kbps | 96 Kbps |